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Privacy Statement

d’TIME is committed to protect your privacy. Please spare your time to review this notice which describe our practice pertaining to the Personal Data. The dtime.com.my (d’TIME, “we” or “us”) is the data controller of the personal data in connection with d’TIME any associates (the “Site”)

 

Consent

By submitting Personal Data through our Site or application, you are accepting and expressly consents to the terms of this Privacy Policy

 

Q1.  What personal data do we collect about you?

Types of Data We Collect.

"Personal Data" means data provided by you when you use our Site to identify you on its own or in combination with other data that we collect or have access to including, your first and last name, address, gender, contact telephone number, e-mail address, mailing addresses, title, company name as well as any other non-public information about you which you add to your account. For instances, it may include information you provide us about someone else (e.g. if you provide a friend’s email address for a tell-a-friend programme).

  • Records of your interactions with us (when you contact our customer services including or interaction with us on social media, messaging programs, registration forms whether online or offline, in store demonstrations or other in person events or contests, campaign or call centre or other service that you use or request.

  • Other information to provide the Site to enable us to access your location subject to your consent, payment information required to complete the transaction, including your name, credit card details, billing and shipping information.

  • Other types of Personal Data that you provide to us voluntarily or you created, such as your operating system, browser type and version, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit, product registration number, and other information if you contact us via e-mail regarding support for the Services including on our social network sites but not limited to Facebook or Twitter.

Q2.  What purposes does d’TIME use your personal information for

Generally your interactions with us and the permission granted by you to us:-

  • To use your personal data to aid us to serve you better in completing your placement of order, to maintain your online account and monitor its usage;

  • To manage and respond to any queries or complaints to our customer service team and to improve the quality of your experience with our Site and Services;

  • To notify you via e-mail to verify ownership when your Account was created;

  • To send you or relevant partner offers, marketing messages, newsletters, offers, and other promotional materials related to our Services;

  • To investigate fraud where necessary for security purposes and to protect ourselves and third parties; and

  • To fulfill our legal and regulatory obligations;

We are seeking to understand about our customers to offer the best products and customer experience and. We love to interact with our customers and so, in which we may use your personal data to send our marketing messages by email, phone or post. We may tailor message to you based on your previous browsing experience or purchase activity or based on other information available to us.

If you are no longer interested to receive our marketing correspondences from us, you may change your preference at any time by contacting our customer service or updating your settings in your account.

By using any of the features and services described in Question 1 above, you consent to our collection, use and disclosure (as the case may be) of your personal information as set out in this Privacy Policy.

 

Q3.  Who do we share this personal data with

We may share your Personal Data with:-

  • Third parties service providers or with other companies in our group of companies as necessary to facilitate creation of accounts, to provide technical support to operate the Site;

  • Third parties engaged in fraud prevention and detection of any potential violation of the law or in connection with any legal investigation which we believe that it is in good faith or such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of d’TIME, its customers and/or the public. 

In the event of any sale of business assets, the personal data of our customers may be disclosed to a potential buyer and potential buyer will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

 

Q4.  How does d’TIME keep your personal data secure?

We use service provider and take all reasonable technical and organisational measures to protect the confidentiality and security of your personal information collected through the various methods described in this Privacy Policy. Whilst we do everything within our power and control to ensure that your personal data is protected at all times, we cannot guarantee its absolute security. 

 

Children

Our Site is not intended for and children under the age of 18. We do not intentionally collect Personal Data from children who are under the age of 18. If you are at least 13 but not yet 18 years old, then you must review these terms with your parent or guardian and they must understand and agree to these terms in order for you to use the online services. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Site or Services.

 

 

Cookies

As our Site uses cookies to function, you may change your settings on your browser to prevent cookies being stored in your computer without your explicit consent. We may disclose aggregate statistics about the number of visitors to this Site or the number of purchase made by our customers.

 

Your Rights

You have certain rights in pertaining to your personal data. You may change any of your Personal data in your Account by editing your profile within your Account or by notify us by e-mail to us at the e-mail address provided below or request for us to erase or deletion Personal Data from your account Take note that we may retain your information for fraud or similar purposes. Any information deleted by us will be remained in our archives when we delete from active database.

 

Contacts

We are pleased to hear from you and welcome your comments or enquires pertaining to this Privacy Policy. We welcome your feedback and our team will be delighted to attend to your queries should you have any. Please do not feel hesitate to contact our team at the following address or e-mail us at https://www.dtime.com.my/contact. 

 

Take Note that this Privacy Policy is subject to changes and our review from time to time corrections to this Privacy Policy. You are to check this Privacy Policy regularly to view the changes and how these changes may affect you. You are responsible to update your Personal Data by providing us with your current e-mail address. In the event you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes on your intention to deactivate your Account with us. Continuance in using our Site by you shall constitute your acknowledgement of such changes and your have agreed to be bound by the terms and conditions of such changes.